Collaboration Solutions
from Waypoint

The future will belong to businesses that know how to efficiently align, integrate and make the most of their technologies. Here, the video describes how Waypoint works with our partners to create business solutions that utilize new technologies to streamline systems, accelerate unified communication and maximize productivity.

People are on the move, working in separate offices, homes and coffee shops around the country or around the world—and your organization needs to support them.

At the same time, communications options have multiplied. It’s difficult for the average worker to manage all these points of contact while communicating effectively with customers, colleagues, vendors, partners and the public.

To add to the degree of difficulty, the number of unified communication and collaboration tools available today is growing almost as quickly as the number of devices and platforms used to access them.

Why Waypoint For
Unified Communication
& Collaboration

-Proven expertise

-Full Project Lifecycle Approach

-Local Presence, National Reach

The exponential growth in complexity makes it difficult to keep pace with the support required for security, upgrades and maintenance – and still maintain budget and spending ratios.

Waypoint Solutions

To meet the evolving needs of both today’s mobile workforce and contact center, Insight offers a complete Unified Communications and Collaboration (UC&C) solution set designed to help your employees get work done efficiently, securely, productively and seamlessly, wherever they may be.

Unified Communication & Collaboration

  • Voice: Unified Communications Manager, Business Edition 3/6000
  • Messaging: Unity Connection
  • Conferencing: WebEx
  • Mobile: Unified Mobility
  • Hosted UC: Hosted Collaboration System
  • IM & Presence: Jabber & Unified Presence
  • IM & Presence: Jabber & Unified Presence
  • Enterprise Social Software: WebEx Social, Social Miner


  • TelePresence: Immersive, Multi-purpose, Personal
  • Digital Media/Signage: Digital Media Manger, Digital Media Players, etc.
  • Capture, Transform, Share: Show and Share

Contact Center Solutions

Customer Collaboration: Unified Contact Center Express/Unified Contact Center Enterprise/Customer Voice Portal/Finesse

Waypoint partners with Cisco to offer a flexible suite of UC&C services and solutions that can scale to meet your specific needs, budgets, security requirements and operating objectives with easily quantifiable benefits:
  • Lower support and maintenance costs from streamlined or virtualized architecture
  • Improve operational efficiency and reduce duplicate efforts
  • Speed the resolution of issues
  • Optimize knowledge and resource sharing
  • Shorten development and sales cycles
  • Enable instant access to people, documents and IT resources — anytime, anywhere

Featured Partners

How Waypoint Can Help

Waypoint’s architectural approach to the UC&C platform allows you to transform your communications culture by embracing new technologies and social media into your integrated communications platform, including Facebook, LinkedIn, Twitter and more.

Waypoint also provides a host of unified services to increase productivity and collaboration by streamlining your communication channels. We can implement both remote and onsite IT infrastructure to meet the demands of your organization or contact center.

Waypoint’s UC&C solutions blend proven methodologies, best practices, project management and detailed readiness assessments to deliver scalable, customized solutions that fit your immediate communications and collaboration needs as well as your long-term strategic objectives.